FAST, FREE SHIPPING ON EVERYTHING…EVERYDAY!

FAQ’s

How much will my order cost to ship?

We provide free standard shipping within the continental US, Alaska and Hawaii.

How will my order be shipped and how long will it take?

Standard shipping for domestic orders typically takes 3-5 business days. These orders are shipped USPS by First Class mail or Priority Mail.

Orders are normally shipped out the next business day, you will be notified via email when your order ships.

If I need to get my order really fast, can you express ship it?

Yes, please contact us at info@oceanoutpost.com or 704 965-0290 for an estimate of  shipping charges.

What about international shipments? 

We can ship internationally, please contact us at info@oceanoutpost.com or 704 965-0290 for an estimate of the shipping charges.

What credit cards do you accept?

We accept Visa, Mastercard, American Express, and Discover.

Can I use Paypal?

 Absolutely.

Will I be charged sales tax?

 Sales tax will be charged only on orders sent to North Carolina.

What is your return and exchange policy?

We want you to be delighted with your Ocean Outpost purchase.  If you are not 100% satisfied with your purchase, we will gladly to accept a return for a full refund, and we will pay for the ground shipping cost to return your items. See the details on our Returns and Exchanges page at https://oceanoutpost.com/return-exchange/ .

What if an item I ordered is not available?

We make every effort to keep an accurate inventory of products listed on our site, but sometimes we do sell out of certain products. If we are out of stock on an item that you’ve ordered, we will notify you via e-mail. You will be offered a full refund or a similar item.

I am concerned about the colors, I know electronic display screens are not always accurate.

We strive to realistically photograph and display our products on the website to be as accurate as possible. We acknowledge that variation exists in electronic displays so if you are not 100% satisfied with your purchase, we will gladly to accept a return for a full refund, and we will pay for the ground shipping cost to return your items. See the details on our Returns and Exchanges page at https://oceanoutpost.com/return-exchange/

What about promotional codes?

We occasionally offer promotional codes. The best way to stay informed about promotions is through our email newsletter…sign up in the box above or on the homepage at  https://oceanoutpost.com/ (we promise not to flood your email inbox).

Can you send me free stickers?

Ballyhoo Logo Sticker

Yes, we will send you a pair, simply mail us a self-addressed, stamped envelope to:

Ocean Outpost Promotions
711 Warren Dr
Oriental, NC 28571

Do you have ambassador or pro-staff opportunities? 

We are a small emerging company with limited ambassador and pro-staff opportunities. If you are passionate about helping people understand that adventure is within their reach, send an introductory email to john@oceanoutpost.com describing yourself, your philosophy and how you would help others satisfy their salt craving through the Ocean Outpost lifestyle.

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